CoinDeck (referred to as "we," "us," or "our") is committed to safeguarding the privacy and security of the personal information obtained from users.
This policy aims to clarify the collection, utilization, and storage of personal information obtained by CoinDeck. As the controller of the information you provide, we determine the purposes and means of processing your data.
We collect your information through the CoinDeck application, emails, letters, phone calls, SMS messages, cookies, and conversations during account registration and throughout our engagement. We maintain strict security measures to prevent unauthorized access to the data provided by users.
The personal information processed by CoinDeck may include:
- Contact details (email, phone number)
- Age or date of birth
- Occupation
- Personal details (income, trading knowledge, account information)
- Identification Cards (ID cards, Passport)
- Other relevant information about account activities and history
To comply with regulations, we may request physical identity verification for authentication after opening an account.
We process personal information for purposes such as account management, compliance with legal obligations, resolving queries, risk assessment, providing requested information and services, fraud prevention, and improving our services.
We may share personal information with regulatory bodies, associated companies, service providers, introducing brokers, professional advisers, auditors, and other relevant entities, ensuring confidentiality and compliance with data protection principles.
We process personal information based on various legal grounds, including contract performance, legal and regulatory compliance, legitimate interests, and consent.
We retain user information for the duration of their association with CoinDeck and for a minimum period after their account closure, as required by regulations.
Users have rights to access, rectify, erase, restrict processing, data portability, object to processing, and not be subject to automated decision-making.
For inquiries or assistance regarding our Privacy Policy, please email us at support@coindeck.app.
This Privacy Policy is governed by the relevant legal framework.
